At RevivalDXB, we are committed to delivering high-quality apparel and ensuring customer satisfaction. If you are not completely satisfied with your purchase, you may request a return within 7 days of receiving your order. To be eligible for a return, items must be unworn, unwashed, unused, and in their original condition with all tags and packaging intact. For hygiene and quality assurance reasons, certain items may not be eligible for return or exchange.
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund request. Approved refunds will be processed to the original payment method within 7–14 business days, depending on your payment provider. Shipping fees are non-refundable unless the item received was defective, damaged, or incorrect. Customers are responsible for return shipping costs unless otherwise stated by RevivalDXB.
For further information, please contact us.